Privacy policy

What we collect

• Your phone number, used to sign you in with a one-time code and to keep one account per person.
• Your profile: name, date of birth, gender, city, marital status, height, education, profession, languages, marriage timeline, preferences and any community details you choose to add (such as Ashara or Miqaat attendance). Community details are optional.
• Your photos and prompt answers.
• Verification material: a photo of your ITS card, a photo in traditional dress and a live selfie. These are seen only by our review team and are never shown on your profile.
• Your activity: salaams, rishta proposals, introductions, messages and attachments you send, profiles you view or skip, blocks and reports.
• Device information needed to send notifications (a push token) and to keep the service secure.
• If you join the waitlist on our website: your email address and, if you give it, your city.
• On our website: anonymous usage statistics, such as pages visited, device type and approximate region, collected with Google Analytics for Firebase to help us improve the site.

We do not collect your precise location. If you tap to suggest your city, your phone looks up the nearest city on the device and you confirm it from our list; your coordinates are not sent to us.

How we use it

• To create your account and show your profile to compatible, verified members.
• To verify that members are real people from the community. Verification is reviewed by a person on our team.
• To deliver salaams, introductions and messages, and to send notifications you can turn off in your phone's settings.
• To apply your plan's features and limits.
• To keep members safe: reviewing reports, removing fake profiles and preventing abuse.
• To contact you about your account, or about launch news if you joined the waitlist.

We do not sell your information and we do not show third-party advertising in the app.

Who can see what

• Only verified members can see profiles. Members who are paused, blocked or suspended are not shown.
• Men's profile photos are visible to verified members. Women choose who sees their photos: all photos, the main photo only, or none until she says salaam or an introduction is made. This is enforced on our servers, not only in the app.
• Messages and attachments are visible only to the two members in the conversation, and to our team when a conversation is reported.
• Your ITS card, dress photo and live selfie are visible only to you and our review team.

Services we use

We share information only with providers that run the service for us, under contract, and only what each needs:

• Supabase: hosting for our database, file storage and sign-in.
• An SMS provider: to text your sign-in code.
• Google Firebase Cloud Messaging and Apple Push Notification service: to deliver notifications.
• Google Analytics for Firebase: to measure visits to our website.
• Apple App Store and Google Play: to process subscriptions. They handle your payment details; we receive only whether your subscription is active.

Our providers may store data outside your country. We take steps to make sure it stays protected wherever it is processed. We may also disclose information when the law requires it or to protect a member's safety.

If we later use automated tools to help check photos (for example, to detect unsuitable images or confirm a selfie matches profile photos), we will update this policy and ask for your consent first where the law requires it.

How long we keep it

• While your account is open, we keep your profile and activity so the app works.
• When you delete your account in the app (Profile, Settings, Delete account), we remove your profile, photos, prompts, verification material and the attachments you sent, and close your sign-in. Your messages are removed from conversations.
• We may keep a limited record of reports, suspensions and verification decisions where needed to keep the community safe or to meet legal obligations, and backups are overwritten on a regular cycle.
• Waitlist emails are kept until launch communications end or you ask us to remove them.

Your choices and rights

• Edit your profile and photo privacy at any time in the app.
• Pause your profile to stop appearing in Discover.
• Block or report any member. Safety features are free on every plan.
• Delete your account in the app at any time.
• Ask for a copy of your information, a correction or deletion, or withdraw consent, by writing to privacy@bohravibes.com.

Depending on where you live, you may also have the right to complain to your data protection authority.

Security

Data is encrypted in transit. Photos and verification material are kept in private storage and served through short-lived links. Access is controlled on our servers by your account and the member's privacy settings. No system is perfectly secure; if something goes wrong we will act quickly and tell you when the law requires it.

Age

Bohra Vibes is for adults aged 18 and over who are seeking marriage. We do not knowingly collect information from anyone under 18 and will delete such accounts.

Changes and contact

If we change this policy in a way that matters, we will tell you in the app before the change takes effect.

Questions: privacy@bohravibes.com.